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The core aim of our business is to enable our customers to find the answer to their needs each time they take a trip to their kitchen. Hatimi aims to create an environment in this industry of Kitchen equipment where there is nothing left to be altered. To accomplish this, we provide our customers with all-round services along with state of the art technology incorporated in exceptional designs. Customers are provided with after sales-services as well across the country that includes technical assistance, quick help, thorough advice and premium quality spare parts.
Our Policy allows warranty of 6 months to parts to our customers along with a year’s service warranty. In addition to this, Hatimi Engineering provides lifetime technical support and spare parts supply for all the products. Within the warranty period, there will be no cost necessary for spare parts. Howevr, after the expiration of the warranty, HEW will supply spare parts in reasonable prices along with expert guidance.
*Warranty does not take account of units subjected to misapplication, exploitation, improper maintenance/ installation, unauthorized alteration, damages in transit, power surges, environmental damages and other risks.
Don’t Worry! We always have the solution for your problems. Our trained staff is always ready to serve and satisfy you with the high standard of services in a very short time.
In order to keep being conscientious to our customers as promise, HATIMI’s QC strictly inspect each item before delivery. We aim to ensure all the goods are in good condition as well as qualified to meet our customer’s requirement.
Hatimi’s inspection process as follows:
Remarks: If there is any discrepancy occurred, we will be happy to make corrections or improvements ensuring those items meet our customer’s requirement.
HATIMI ENGINEERING WORKS was established in 1992 as a brand designed to satisfy the toughest requirements of professional catering. We design manufacture and supply commercial kitchen equipment & cooling equipment to the highest standards, besides we also provide Installation & Maintenance works to simplify and add value to the work of catering professionals all over Pakistan. Design and consultancy service by our experienced staff can convert your area into an organized kitchen instantly. We deal in Hotels, Restaurants, Hospitals and industries Kitchen Equipment.